How we handle personal data

Dyrid mitt is a web service that allows pet owners to keep track of information about their pets, such as medical history, vaccinations, and care instructions.

The service may also allow pet owners to share information with veterinary clinics.

Dyrid mitt is committed to protecting personal data and processing it in accordance with applicable privacy laws, including Act no. 90/2018 and GDPR (EU) 2016/679.

What information we collect

We only collect information required to provide the service.

Information about pet owners

• Name
• Email address
• Phone number (if provided)
• Notification preferences (updates and marketing)
• Terms acceptance metadata (time, version, and language)

Information about pets

Users can register information about their pets, such as:

• Pet name
• Age
• Weight
• Microchip (if applicable)
• Medical history
• Vaccinations
• Care instructions

Images

Users can optionally upload a pet profile image.

Purpose of processing

Information is processed to:

• let users track information about their pets
• maintain pet medical history and vaccinations
• help owners monitor pet health and care
• send operational update emails when relevant
• send optional marketing emails when the user has opted in
• enable sharing with veterinary clinics where applicable
• provide the best possible service for owners, pets, and veterinary clinics

Veterinary clinic access

Dyrid mitt can allow veterinary clinics to connect to the system to view and register information related to pet health and care.

Such access is based on the owner's permission or decision to share data with the clinic in the service.

Clinic verification and access control

To ensure security and reliability, veterinary clinics must go through a verification process before access is granted.

Dyrid mitt administrators verify that the individual works for the named clinic before granting access.

Each clinic is responsible for deciding which staff members have access, and for how those accounts are used.

Changes to medical records

If an owner grants a clinic access, that clinic may, in connection with services provided to the pet:

• view information in the system
• register new medical record entries
• update information related to treatment or service

These entries are made under the responsibility of the relevant clinic.

Data sharing

Dyrid mitt does not sell personal data and does not share it with third parties unless:

• the pet owner chooses to share with a veterinary clinic
• service providers process data on our behalf (for example email or analytics services) under contract
• required by law or regulation

Data retention

Data is stored on secure servers and is only available to authorized parties.

Data is kept as long as needed to provide the service, or until the user requests deletion, unless law requires otherwise.

Information security

Dyrid mitt applies appropriate technical and organizational safeguards to prevent unauthorized access, modification, disclosure, or deletion.

User rights

Users have the right to:

• access information registered about them
• have incorrect information corrected
• request deletion where legally permitted

Cookies and similar storage

Dyrid mitt uses essential cookies to run the service, including an authentication cookie for sign-in and a language cookie for selected language.

The service also uses browser localStorage for certain app functionality. If Google tag is enabled in configuration, analytics services may also use cookies or similar browser storage.

Changes to this policy

This privacy policy may be updated as the service evolves. The latest version is published on Dyrid mitt.

Contact information

If you have questions about this policy, contact the service administrators through the email shown on the website under Contact.